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Job Details

Job Title: Director of Planning
Department: Planning
Reports to: Chief Operating Officer
Appointment period: Full Time, Indefinite
Location: Mile End Campus

Job Context

The Director of Planning is a new role, reporting to the Chief Operating Officer, and working with the President and Principal and the Senior Leadership Group to ensure that Queen Mary University of London (QMUL) has the planning framework, information and analysis needed to achieve our Aims and Purpose.

This is a new role and the post holder will have the opportunity to shape and develop the team in order to co-ordinate the university’s planning and management information activity.

Job Purpose

  • To further develop robust strategic and operational planning processes that are informed by high quality academic and corporate data and to ensure that QMUL has an integrated approach to planning and budgeting that links together all university activity.
  • To provide a focal point for management information, institutional performance and competitor analysis to ensure that decision making is evidence based at all levels of the university.

Main Duties & Responsibilities

  • To support the Principal and President and QMSE in the development and implementation of the QMUL Strategic Plan.
  • Ensure effective strategic and operational planning processes are in place, aligned to the QMUL strategy and integrated with finance, people and estates and IT planning.
  • To co-ordinate the annual planning process, working closely with the Director of Finance and Head of the Principal’s Office to ensure alignment with budget-setting and QMSE priorities.
  • Support and inform the Vice Principals and COO in the development of their strategic plans.
  • Contribute to policy and strategy formulation and delivery through the provision of expert knowledge and analysis, relevant and timely management information and university performance reporting.
  • To lead on the university’s strategy for effective risk management and compliance to ensure that the university’s reputation and sustainability are adequately protected.
  • To monitor and understand QMUL’s performance in national and international rankings and surveys, providing analysis, interpretation and advice to QMSE on relative positioning and scope for improvement.
  • Ensure all market research, market intelligence and insight is used effectively to inform strategic priorities.
  • To maintain up-to-date knowledge and intelligence on higher education policy in the UK and beyond. To provide expert advice to QMSE and Council through strategic analysis, policy analysis, modelling and scenario planning to ensure the university is well informed and able to anticipate and plan for external policy and funding shifts.
  • To develop and refine the university’s competitor analysis, market insight, horizon scanning and scenario planning capability to inform QMUL’s strategic direction, portfolio and decision making.
  • Ensure the co-ordination and delivery of management information and provide a focus for the collection, analysis and dissemination of information to support evidence based decision making.
  • Ensure that data collection, analysis and reporting for both external bodies and internal use is robust, accurate and timely.
  • To lead and develop our approach to business intelligence, working with colleagues to understand and communicate how data visualisations, predictive analytics and other techniques may be used to support decision making.
  • To provide effective leadership and management of the Planning Directorate, ensuring that services meet the needs of the university; are customer focused and facilitative; and support the implementation of the QMUL strategy.
  • To build effective relationships with external stakeholders including funding and regulatory bodies, league table compilers and external research data providers.
  • Play a full role in the Professional Services Leadership Team and wider Senior Leadership Group.
  • Represent and promote the university on relevant regional, national and international bodies.
  • Take on roles and responsibilities across the university as required as a member of the university wider senior management team.
  • Undertake other duties as required by the Chief Operating Officer

This table lists the essential and desirable requirements needed in order to perform the job effectively. Candidates will be shortlisted based on the extent to which they meet these requirements.

  Requirements Essential / Desirable
Qualifications Good Honours degree, or equivalent. E
  A relevant postgraduate qualification D
Knowledge, Skills and Experience Significant experience in a senior operational management role relevant to strategic planning and governance in a knowledge-led organisation. E
  Knowledge of national and international policy, trends and innovations in higher education and a deep understanding of UK HE policies and funding mechanism for research and teaching. E
  Proven leadership and team-working skills at a senior level, including the ability to work with and through others, set and achieve high standards, support and inspire others to develop and excel. E
  Evidence of effective team leadership, demonstrating the ability to create and sustain an innovative and customer focused professional team. E
  High level of skill and ability in producing, interpreting and presenting complex data and information E
  Advanced IT, numeracy and analytical skills.  Effective understanding of statistical methods used externally to benchmark performance, e.g. in League Tables. E
  Excellent communication and interpersonal skills, with the proven ability to build effective and influential relationships with senior management, Council members and external stakeholders. E
  Excellent oral and written communications skills.  Strong presentation skills E
  Ability to work flexibly, as necessary, to meet targets. E
  Active involvement in relevant professional and external organisations. E

E – Essential: Requirements without which the job could not be done.

D – Desirable: Requirements that would enable the candidate to perform the job well.